Design & Everything

I design for the person stuck in a tool eight hours a day. Most of my work lives in unglamorous territory — banking back-offices, clinical dashboards, warehouse terminals — where a good interface is the difference between flow and friction.

My process is unprecious by design: interviews on day one, a clickable prototype by week two, decisions argued with evidence rather than taste. I write my own specs and consider an engineer’s frown the most useful feedback in the room.